Five star service

We are so grateful for the love and attention we have been shown by Maia and Sophie on the road to owning our first puppy. Maia was quick to respond to our initial enquiry and invited us to visit the ...

litter of pups she was caring for at the time.We loved being part of Bonnie's pregnancy and were kept up to date with regular photos and news. Maia kept a running commentary during the birth itself and we were glued to the group chat on the edge of our seats as each puppy arrived! The regular photos and live streams connected us to the puppies while they were tiny and and the many visits we had made to Maia's home to bond with our puppy meant that she settled comfortably in her new home.Puppy books provided by Maia as well as the 'Honeyfitz recommendations' list ensured we were well prepared when we brought our puppy home, and we were supported by phone calls in the first two weeks, along with the invaluable WhatsApp group set up to link owners from the same litter.Our puppy book is full of beautiful photos taken by Sophie in the early weeks that we will treasure, and we are so grateful for the thorough, personalised care we received, which included helping my son overcome his anxiety around dogs.The five star service provided by Honeyfitz meant we had to wait a year for our puppy to arrive, but having had the best start in life she is sociable, well-adjusted and utterly gorgeous - well worth waiting for!Thank you, Maia and Sophie. We'll see you at the reunion!

— Ellie Baston - Scarlett's Mum