before (Ruby's) so we could see the pups, even though our Lola was in the next litter (Bonnies). So accommodating in terms of visiting, very knowledgeable and supportive throughout the process and even once you take your puphome, there is support and guidance if ever required.First day back with Lola, but already had a message to see how we are doing and we will have a call arranged for tomorrow which is lovely. Can't fault a thing, been a great experience and very highly recommended!